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What do we do?

Keeping the district and your business safe

Can I view CCTV footage?

CCTV Footage of a Crime

CCTV recorded data of motor vehicle accidents

Data Protection

What do we do?

Our CCTV Operators work closely with the Neighbourhood Wardens and the police in an attempt to reduce and prevent crime and disorder throughout the district.

Last year alone, CCTV responded to 5,545 incidents in the Mansfield and surrounding areas. A total of 772 arrests were made, those arrests were all down to diligence and many years of experience that our team have accrued.

They follow strict legislation and adhere to the CCTV code of practice which is government endorsed.

Our newly refurbished control room now provides the capacity for more cameras, which operate on our new wireless system. At present we monitor around 160 cameras.

We view and capture live incidents; and if required, pass on this information to the police headquarters through a dedicated telephone line. We also have the facility to transfer images to the police, providing them with the live information they need to despatch a measured response.

Our team work a 24 hour shift pattern, 365 days a year, ensuring safer communities for all. Our operators are highly skilled; all are accredited with at least a public space CCTV level 2 award in surveillance and all possess an SIA licence; a scheme governed by the Home Office.

 Keeping the district and your business safe

We are also now able to offer local businesses and other authorities a unique opportunity to be a part of our success, ensuring property, work places, schools and the people of Mansfield and surrounding areas are safe. We achieve great results monitoring business premises and responding to alarm activations and our high definition cameras provide exceptional quality images should the footage be required for evidential purposes.

If you are interested in CCTV for your business, please contact us on the below details and we will arrange for you to visit our Control room, which will allow for a better insight and understanding of the work we do.

Contact: Jayne Davis, CCTV & Commercial Manager (01623) 463743

Can I view CCTV footage?

 Mansfield District Council is registered as a data controller with the Information Commissioner's Office (registration number: Z7131075).

Mansfield District Council is committed to protecting your privacy when you use our services.  This privacy notice tells you what to expect when the Council collects personal information.  It also explains when and why we collect this information, how we use it, the conditions under which we may disclose it to others, how we keep it secure and what rights you have in relation to the data we hold about you.

Due to Data Protection laws, it is likely that most requests to gain or view footage, will not be permitted. This is because we must as Data Controller adhere to various prohibitions within legislation, this said, each request will be assessed on a case by case basis.

If you feel that you have a request that can be sanctioned, you will firstly need to provide MDC with the following in writing:

  • Time and date of incident

  • Precise and detailed information of the incident.

  • Why you are requesting such CCTV

  • If any insurance body or investigation authority are involved

  • Their contact details if yes.

  • Proof of your ID e.g. passport/driving licence

It is possible for anyone to request to view data of themselves if they think they may have been captured on CCTV. However, due to data protection laws, it is not permitted for you to view images where other people in the recording can be identified to allow this; we would be in breach of the law.

Footage is only kept on the system in line with data protection laws. After 30 days the footage will be automatically removed from the system, only footage needed for evidential purposes will remain on the system thereafter.

 CCTV Footage of a Crime

If you are a victim of a crime and you think the incident may have been captured on CCTV, you are advised to make contact with your local police force, which, as the investigating authority will liaise with us to request any relevant footage. If evidence has been captured, the police will seize it as part of their investigation.

 CCTV recorded data of motor vehicle accidents

CCTV's most common enquiry by the public is in relation to motor vehicle accidents. In this instance, we advise that you make contact with your insurance company who are able to deal with us directly on your behalf. The costs associated with gathering the relevant information, will then be absorbed by the insurance company.

Data Protection

If you have enquires about this privacy statement or about use of your personal data, you can contact the County Council's Data Protection Officer (DPO) at:

Data Protection Officer

Mansfield District Council

Chesterfield Road South




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